**Refund and Return Policy – Zahras Nexsstore**

At Zahras Nexsstore, we are committed to ensuring your satisfaction with our products. Please read our refund and return policy carefully to understand your rights and options for returning damaged items.

**Return Policy:**

We accept returns for damaged items only. If you receive a damaged product, please contact our customer service team at [Customer Service zahrasnexsstore@gmail.com] within 30 days of receiving your order. We will guide you through the return process and provide you with a return authorization (RA) number.

To be eligible for a return, the item must be in its original condition, unused, and in the same packaging as when it was delivered to you. Please ensure that the product is securely packed to avoid any further damage during the return shipment.

**Refund Process:**

Once we receive the damaged item and verify its condition, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please note that it may take several business days for the refund to appear in your account, depending on your payment provider’s policies.

**Exclusions:**

– We do not accept returns for any reason other than damage to the product.
– We are not responsible for shipping delays caused by third-party carriers or factors beyond our control. In case of shipping delays, please contact the shipping carrier directly to address the issue.

**Contact Us:**

If you have any questions or need assistance with the refund and return process, please contact our customer service team at [zahrasnexsstore@gmail.com]. We are here to assist you and ensure that your shopping experience with Zahras Nexsstore is as smooth and delightful as possible.

**Note:**
This refund and return policy is subject to change without prior notice. Any updates to the policy will be posted on our website. Please review this page periodically to stay informed about our current policies.